19 Apr

Loss Control and Risk Management for Gas Stations/Convenience Stores

By Axis Marketing on

circle k gas station convenience store

Operating gas stations and convenience stores can be rewarding work. These establishments are often at the centre of a community, offering customers the fuel they need for their next journey on the road and a variety of everyday essentials—including food, medications and toiletries.

However, managing such an establishment also carries constant challenges. After all, owners must deliver exceptional service, maintain a loyal customer base and promote a safe work environment. These challenges are magnified when you consider that gas stations and convenience stores often have a number of risks associated with them and a variety of incidents can occur—potentially impacting a business’s property, employees and bottom line.

This questionnaire gives your business the opportunity to review risk categories specific to your operations and take action to address those risks:


Property - Food Preparation Equipment:

  • Are food preparation appliances in good condition and maintained by a qualified contractor?
  • Is food preparation equipment covered by a hood to capture grease-laden vapours?
  • Is there a 2.4-metre-tall metal baffle in place, or at least 5.4 metres of space between open flames and the fryer surface?
  • Are refrigeration systems inspected for leaks and maintained by qualified contractors?
  • Are there nozzles for the AES over food preparation equipment?


Property - Gas Pumps:

  • Do all self-service gas pumps offer fuelling instructions in clear, concise and understandable language?
  • Are all gas pump nozzles properly fitted with rubber collars?
  • Are certain employees designated to watch over the self-service gas pumps to ensure that customers follow all safety instructions and warning signage?
  • If the establishment offers full-service gas pumps, are all employees properly trained before being permitted to pump gas for customers?
  • If propane gas tanks are provided to the establishment by a supplier, are the tanks inspected for potential damages upon receipt?


Environmental Liability (Gas Pumps):

  • Does the establishment have a mandatory octane testing program in place?
  • Are all employees properly trained on safe gas dispensing practices?
  • Are all fuel storage tanks equipped with an effective tank monitoring system?
  • Is the establishment compliant with all applicable underground storage tank (UST) regulations?
  • Are there measures in place to minimize the risk of gas tank overfills?


Food Safety:

  • Does the establishment have a clean health inspection record?
  • Is “Employees Only” signage clearly displayed in all restricted locations, such as food preparation areas?
  • Do all self-serve, food- or beverage-dispensing devices that possess heated surfaces or contain hot liquids have proper signage warning customers of the potential hazards (e.g., spills or burns)?
  • Are nonslip rugs, runners or mats placed in front of beverage-dispensing devices, where spills are most likely?
  • Are all refrigerators set to 4 degrees Celsius or less?



Find Out More:

This list is not exhaustive, and assessing your company's exposures and taking the appropriate precautions can go a long way toward protecting your gas station and convenience store business.

Download our “Loss Control Questionnaire: Gas Stations and Convenience Stores” guide for an in-depth list of more ways to minimize gaps in your risk management:


Download Here


We Can Help

Have questions? Click on the links below and let us know how we can help you today.

Commercial Insurance
Personal Insurance

Recent Posts

Subscribe to the Blog